Shipping and payment

The main webstore delivering services:

 

- Russian Post

- EMS

- Courier Service Express

- CDEK

- Delovyie Linii

- Cargo Service

- Lokdok


Delivery cost should be specified for each delivery service.

Payment methods:

By cash

Items delivered by a service is payed manually to a courier. While receiving items make sure that the item and payment check are present and undamaged.

By card
For card payment it is necessary to choose the «Card payment» option on the site.
The payment is processed by «Sberbank» public company with using of the following payment service providers:

MIR

VISA International

Mastercard Worldwide

JCB

For payment input details you will be redirected to a payment gateaway of Sberbank public company site. Connecting to a payment gateaway is protected with SSL encryption protocol. In case if your bank system supports SEPP (Verified by Visa, Mastercard SecureCode, MIR Accept, J-Secure) for payment effecting special log special password may be necessary. This site supports 256-bit encryption. Data safety ensure is provided by Sberbank public company. Data input will not be given to third parties except for those statutorily required. Payments are performed in strict accordance with standards of payment service providers MIR, VISA International, Mastercard Worldwide, JCB

Gift Certificate

Gift Certificate is a code for purchasing FIZRA.SHOP webstore goods. You will get it immediately after payment. How to get it:

- Choose the denomination and make an order

- Pay for it

- Get the e-mail with the code

- Resend the gift certificate or make a return

 

Product return

Term for product return counts to 14 days from the date of receiving. Refund is effected to your bank account in 5-30 working days, depending on your issuing bank.